THE ART OF SERVICE

Service Description

This class will be offered in two 4 hour sessions with an attendance certificate issued at the end of completion of the second session. YOU WILL LEARN AND PUT INTO ACTION First Impressions are Lasting Polish Your Professional Image: Grooming and Appearance Musts Your Voice and the Words You Use The Place Setting Meeting People From Other Cultures Seating of Guests Business Meal Protocol Savvy Order Taking: Who Orders First, Last? Serving Do's and Don'ts Reading the "Resting" and "Finished" Silverware Positions Water and Wine Serving and Pouring The Napkin Attitude is Everything! Resolving Conflicts with a Positive Attitude Presenting the Check at the End of the Meal